A vent & a story

Sorry, I know some of you have probably heard this.

Customer service....I worked in banks that EMPHASIZED and coached customer service like a religion. I am so disappointed when I get the "service" that is USUALLY provided.

I placed an order on-line on Sunday. I got an e-mail from the company on Monday saying that my card couldn't be authorized, so I called. I had entered the wrong expiration date - my fault, no problem. I gave her ALL my card information. She assured me the order would be shipped that day.

Today (Wednesday), I get ANOTHER e-mail saying my card can't be authorized and I have 2 days to clarify it or they will cancel my order. So, I call my bank to see what the problem is. They tell me it is for an incorrect number. I call the company. They have not changed any of the information I gave the girl on Monday. ARGH!!!!!!!!! I tell the girl that it was supposed to have been changed on Monday and I was hoping to have my order by the time we left on vacation. She took my info and said she would give it to her supervisor.

Stay tuned....


In other "news" - I DID vote yesterday. It was an agonizing process. I had to take DD with me so that was an adventure in in itself. She LOUDLY proclaimed as we walked in that the people were "hiding". Everyone in the place was rolling.... So I get my ballot and take her in the booth with me and she insists that she wants to "play your game with you". I explain quietly that it is for big people and that it's not a game, it's voting. She looked at me and said "We are boating?" and begins to sing "Row Row Row your Boat". UGH!!!!!!! I am ready to die of embarassment at this point because she is NOT quiet. When I finally finished, everyone in the place was watching us and a few of the ladies were crying they were laughing so hard. I'll probably have my voters card revoked.

I hope you all have a great day!